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Resource List
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This page lists various types of resources which may be of value to you. Websites | Video Tapes | Assessments, Instruments | Books | Tele-Class Etiquette |
| Websites |
| Website | Topic | Description |
| www.corpu.com | Corporate Universities | Resource for corporations and individuals looking to build corporate universities |
| www.zdnet.com | Technical Training | The web site of Ziff-Davis Information Technology publishing: news, blogs, white papers, case studies, reviews |
| www.intralearn.com | Interactive Learning | Learning Management software |
| www.computerprep.com | Virtual Classroom | ComputerPREP offers training courses to develop your training program and expand your curriculum. They provide current training materials on many technical topics and certification programs |
| http://hbswk.hbs.edu/ |
Business/Management | Collection of cutting-edge management information created to help you stay at the forefront of today's fast-changing business environment. Here you'll find a wealth of resources and information that collectively reflect the intellectual capital of the Harvard Business School as well as the insights of industry leaders and organizations worldwide. |
| www.webex.com | Internet Meetings | WebEx Interactive Services for Businesses require only an ordinary browser and telephone to provide sophisticated, real-time visual and verbal interaction across the Web. |
| www.evoke.com | Internet Communications | Evoke Communications is the place on the Internet where people and businesses can communicate and exchange voice, video and visuals. |
| www.iaf-world.org | Facilitation | The IAF promotes, supports and advances the art and practice of professional facilitation through methods exchange, professional growth, practical research, collegial networking and support services. |
| Video Tapes |
| Title | Distributor | Comments |
| The Practical Coach | Unknown | Great for basic coaching skills |
| Conflict Management | CRM Productions | 22 minutes long |
| Assessments, Instruments |
| Title | Description | Comments |
| Thomas-Kilman Conflict Instrument | Conflict Management Style Assessment |
| Books |
| Title | Description | Comments |
| Intellectual Capital: The New Wealth of Organizations | Thomas A. Stewart | |
| Orbiting the Giant Hairball | Book on dealing with office politics |
| Tele-Class Etiquette |
| Call Waiting | If you have call waiting, temporarily disable
it before calling into the bridge: a) pick up the headset b) dial *70 c) wait 2 seconds for the dial tone d) call the bridge number. When you hang up your call waiting will automatically work again |
| Dialing In | At one minute before your scheduled time, dial the correct bridge number. You will hear it ring and, assuming others are already "there", you'll hear them talking. Please wait until the leader asks "Who just joined the call?" before speaking. There is nothing else you need to do to "get into" the call. If you are the first person dialing in, you'll hear the line ringing which it will continue to do until the next person calls in. If you don't hear anyone talking, feel free to say hello and introduce yourself. |
| During the call | Always say your name before you share. For example, "This is Hannah and I think ....". Speak in 10 -20 second sound bites. Make your points quickly, tell just the main points of the story. Be sensitive to everyone's desire to participate. |